Stop reception chaos.
Start digital queues.
Replace paper tokens and repeated "When is my turn?" questions with QR tokens, live TV displays, and automated WhatsApp updates.
No App
for customers
QR Code
quick entry
Live TV
display sync
auto updates
No customer app
Customers use QR or browser links.
Live queue clarity
TV display and tracking page stay easy to read.
Prepaid WhatsApp
Optional automation deducts ₹1 per generated token.
Free queue setup plan
Tell us your number. We will suggest the right setup.
Share only your mobile number. We will help you plan services, counters, TV display and QR token flow for your business.
No payment required. Your details are used only for your InCue enquiry.
Built for real waiting areas
For any business where customers wait for their turn.
InCue is made for everyday Indian service businesses: simple for staff, clear for customers, and useful for owners.
Explore by need
Choose the queue problem you want to solve first.
Each guide explains one part of the InCue ecosystem in simple merchant language.
Business result
A calmer front desk creates a better first impression.
Customers may accept waiting. What creates frustration is not knowing what is happening. InCue gives everyone a clear answer.
Less crowd near reception
Customers can see status on TV or track from their phone.
Fewer repeated calls
Staff spends less time answering the same waiting question.
More professional experience
A clear queue makes even a busy business feel organized.
Better owner control
Reports show served count, waiting load, no-shows, and service demand.
Customer flow
The customer journey is simple from scan to feedback.
No app install. No confusing steps. The customer gets a token, sees progress, and knows when to come near the counter.
Scan the QR code at reception
Select service and generate token
Open live tracking link
Watch TV display or phone status
Reach counter when token is called
Share feedback after service
The hidden leak
Manual queues silently hurt customer trust.
Repeated Questions
Reception keeps answering the same waiting-time questions.
Crowd Near Counter
Customers gather because they cannot see live queue status.
Missed Turns
Manual calling creates confusion when customers step out.
Paper Token Cost
Token pads, printing and registers create hidden monthly cost.
The Upgrade
Same business. Better flow.
QR Token
Customers scan and generate a token.
Live Display
TV shows now-serving and next tokens.
WhatsApp Updates
Useful updates at key moments.
Reports
Owners see daily queue performance.
Reception Dashboard
Today queue status
18
Waiting
A-117
Serving
54
Done
For staff
Daily queue controls stay simple.
Your staff does not need a complex tool. They need clear buttons for the real front-desk actions they use every day: call, complete, skip, no-show, pause, and resume.
For waiting area
A TV display reduces confusion without extra staff.
Customers can see the current serving token, next tokens, and recent tokens from a distance. This makes the waiting area calmer and easier to manage.
Now Serving
A-117
Next: A-118, A-119, A-120
For owners
Reports turn daily queue activity into useful business data.
At day end, owners can review simple numbers instead of guessing what happened at the counter.
Virtual InCue Demo
See how InCue works in real time.
Generate a demo token and watch the staff dashboard, customer phone and TV display update together — just like it works inside a clinic, salon or diagnostic lab.
Communication
WhatsApp alerts for important queue moments.
When enabled, InCue sends useful WhatsApp updates for token confirmation, smart ETA, counter call and feedback. Customers stay informed without standing near the counter.
Customer stays updated
Customers can check queue status from their phone without waiting near reception.
Charged per token
WhatsApp alerts are prepaid and handled at token level, not per individual message.
Queue still works
If WhatsApp delivery fails or wallet balance is low, token generation and queue operations still continue.
Important billing point
WhatsApp automation is optional and prepaid. Monthly plans do not include WhatsApp. When enabled, it is handled at ₹1 per generated token, not per message.
Smart alert flow
Only useful updates, not spam.
Customer gets token number, service name and expected wait.
InCue can send one useful reminder when the turn is getting closer.
When the token is called, customer is guided to the counter.
After service, customer can share quick feedback.
Customer can receive an updated wait time when the queue slows down.
Customer can be reminded early so they stay available.
Built for less crowding at the counter.
Customers get the right update at the right time, while staff avoid repeated “when is my turn?” questions.
Transparent ROI
Calculate Your True Investment.
Stop looking at ₹1 as an expense. See how tiny it is compared to your revenue per customer.
Starter
Small businesses and single-counter locations
₹499
/month
Growth
Most PracticalBusy service businesses and growing teams
₹999
/month
Pro
High-volume and multi-counter operations
₹1499
/month
WhatsApp automation deducts from prepaid WhatsApp balance when token flows use it. Recharge before usage; GST is handled on recharge or invoice as applicable.
Easy rollout
Start with your existing services and counters.
InCue does not force a new business process. We map your current queue flow into services, staff users, display screens, QR codes, and reports.
Add services
Create services with average time.
Add staff
Give staff dashboard access.
Pair display
Connect the waiting area screen.
Place QR
Let customers generate tokens.
Business case
A focused product for a large everyday problem.
Waiting exists in clinics, salons, diagnostics, service centers, hospitals, offices, and many counters. InCue keeps the product simple while creating recurring software revenue and prepaid communication usage revenue.
Multi-industry use
One queue platform can serve many waiting businesses.
Daily repeat usage
Staff uses the dashboard every working day.
Clear revenue model
Monthly SaaS plans plus optional prepaid ₹1 WhatsApp token automation.
Data advantage
Queue reports help merchants understand demand and service quality.
Role-based access
Owners, staff, displays, customers, and admins have different responsibilities.
Live status clarity
Tracking pages show status like waiting, serving, completed, skipped, cancelled, paused, or closed.
Customer consent
Token forms should collect only required details and avoid sensitive medical information.
Built for real waiting areas
Early merchants use InCue to reduce reception confusion.
We are not adding fake reviews here. These proof cards show the real product outcomes InCue is designed to support.
Live queue tracking
Customers can check the current serving token and their estimated wait from a simple browser link.
WhatsApp reminders
When enabled, useful token updates can go out at key moments so staff answers fewer repeat questions.
TV token display
Waiting areas get a clear now-serving screen that customers can understand from a distance.
QR token generation
Customers can scan, select a service, and generate a token without paper slips or app installs.
Feedback after service
Merchants can collect useful feedback after completion and improve service quality over time.
Proof assets to add next
FAQ
Common Questions
Do customers need to install an app?
No. Customers can scan a QR code or open a link. The token page opens in the browser.
Are WhatsApp messages included in the monthly plan?
No. Plans cover software access. WhatsApp automation uses prepaid balance at ₹1 per generated token.
What does ₹1 per token include?
One token can trigger around 5-6 customer updates such as token generated, reminders, now serving and feedback link.
Can WhatsApp be automatic and manual?
Yes. Merchants can run automatic messages or allow staff to send selected updates manually.
How does feedback help later?
Collected feedback can strengthen the merchant profile in the future Customer App.
End the chaos today.
Book a practical walkthrough and see how InCue can fit your queue, staff, display, and customer flow.